Privacy Policy

We take your privacy and personal information seriously. Please read the following to learn more about our Privacy Policy. By using or accessing the CheckInKids Services in any manner, you acknowledge the practices and policies outlined in this Privacy Policy. Remember that your use of CheckInKids's Services is at all times subject to the Terms of Use, which incorporates this Privacy Policy.

What does this Privacy Policy cover?

This Privacy Policy covers our treatment of personal information ("Personal Information") that we process when you are accessing or using CheckInKids's websites, apps, platforms, or other online or offline offerings (the "Services").

An Important Note

This Privacy Policy does not apply to any of the Personal Information that we process on behalf of our customers (childcare centers and administrators) through their use of our Services ("Customer Data"). Our customers' respective privacy policies govern their collection and use of Customer Data. Our processing of Customer Data is governed by the contracts that we have in place with our customers, not this Privacy Policy.

Any questions or requests relating to Customer Data (e.g., requests to delete information about your child on the CheckInKids platform) should be directed to our customer (i.e., your child's childcare center or administrator).

Will CheckInKids ever change this Privacy Policy?

We're constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time in our sole discretion. If we make material changes to this Privacy Policy, we will do our best to alert you to changes by placing a notice on checkinkids.com, by sending you an email, and/or by some other means.

If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.

Children's Information

The Services are not directed to children under 16 (or other age as required by local law), and we do not knowingly collect Personal Information from children. If you believe that a child has provided us with Personal Information without your consent, please contact us at info@checkinkids.com.

What Information does CheckInKids collect?

Information You Provide to Us

We receive any information you knowingly provide to us:

• Account Information: Through the registration process and/or through your account settings, we may collect Personal Information such as your name, email address, phone number, and organization details.
• Your Communications with Us: We may communicate with you if you've provided us the means to do so. For example, if you've given us your email address, we may send you promotional email offers or email you about your use of the Services.
• Surveys: We may contact you to participate in surveys. If you decide to participate, we may collect Personal Information from you in connection with the survey.
• Interactive Features: We and others who use our Services may collect personal information that you submit or make available through our interactive features.

Information Collected Automatically

• Personal Information Collected Automatically: Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, device identification, the type of browser and/or device you're using to access our Services, and the page or feature you requested.
• Use of Technologies: Through cookies, pixel tags and other technologies that we and third parties place on your browser or device, we may collect information about your online activity through your use of our Services.

Information Collected From Other Sources

• Third-Party Services and Sources: We may obtain Personal Information about you from other sources, including through third-party services and organizations.
• Referrals and Sharing Features: Our Services may offer various tools and functionalities that allow you to provide Personal Information about others through our referral service.

How does CheckInKids use Personal Information?

We use your Personal Information for a variety of business purposes:

Provide Our Services

We use your Personal Information to fulfill our contract with you and provide you with our Services, such as:

• Managing your information and accounts;
• Providing access to certain areas, functionalities, and features of our Services;
• Answering requests for customer or technical support;
• Communicating with you about your account, activities on our Services, and policy changes;
• Processing payments and transactions.

Administrative Purposes

We use your Personal Information for various administrative purposes, such as:

• Pursuing our legitimate interests such as direct marketing, research and development, network and information security, and fraud prevention;
• Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity;
• Measuring interest and engagement in our Services;
• Improving, upgrading, or enhancing our Services;
• Developing new products and services;
• Ensuring internal quality control and safety;
• Enforcing our agreements and policies;
• Carrying out activities that are required to comply with our legal obligations.

Marketing and Advertising

We may use Personal Information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law.

CheckInKids's Disclosures of Personal Information

We may share your Personal Information with third parties as described below:

• Business Partners: In certain situations, businesses or third-party websites may sell or provide products or services to you through or in connection with the Services.
• Affiliates: We may share your Personal Information with our corporate affiliates.
• Service Providers: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you (e.g., payment processing).
• Other Users or Third Parties: Our Services may allow you to share personal information or interact with other users and third parties.
• Business Transfers: We may choose to buy or sell assets, and may share and/or transfer customer information in connection with such transactions.
• Protection of Company and Others: We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of CheckInKids, our employees, our users, or others.

Payment Processing

All payments are facilitated through Stripe, our third-party payment processing service. By using our payment features, you agree to the Stripe Connected Account Agreement and the Stripe Privacy Policy.

Is Personal Information about me secure?

Your account is protected by a password for your privacy and security. You are responsible for preventing unauthorized access to your account and Personal Information by selecting and protecting your password appropriately.

We use industry-standard security measures including SSL encryption to protect your data in transit and at rest.

What Personal Information can I access?

Through your account settings, you may access, and, in some cases, edit or delete the information you've provided to us, such as email, password, and contact information. If you have any questions about viewing or updating information we have on file about you, please contact us at info@checkinkids.com.

International transfers of Personal Information

All Personal Information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States, which may have data protection laws that are different from the laws where you live.

How long will you store my Personal Information?

We store the Personal Information we collect as described in this Privacy Policy for as long as you use our Services, or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

What rights do I have?

In accordance with applicable law, you may have the right to:

• Confirm whether we are processing your Personal Information;
• Access and obtain a copy of your Personal Information;
• Request Correction of your Personal Information where it is inaccurate or incomplete;
• Request Deletion of your Personal Information;
• Request to Opt-Out of certain processing activities;
• Withdraw your Consent to our processing of your Personal Information.

If you would like to exercise any of these rights, please contact us at info@checkinkids.com.

What privacy choices do I have?

• Email Communications: If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails.
• Text Messages: If you receive an unwanted text message from us, you may opt out by following the instructions in the text message or by contacting us.
• Cookies: You may stop or restrict the placement of cookies on your device by adjusting your browser preferences. However, if you adjust your preferences, our Services may not work properly.

SMS Terms

• CheckInKids may send SMS messages to users for authentication, informational notifications, and reminders.
• You can cancel the SMS service at any time by texting "STOP" in response to the message.
• Carriers are not liable for delayed or undelivered messages.
• Message and data rates may apply.
• Phone numbers we collect will not be shared with third parties for their marketing purposes.

What if I have questions about this policy?

CheckInKids is the controller of the Personal Information we process under this Privacy Policy. If you have any questions or concerns regarding our privacy practices, please contact us: